WHIZZGOLF and its subsidiaries and affiliates (“WHIZZGOLF”, “our” or “we”) respect your preferences concerning the treatment of personal information that we may collect from your use of the Sites (“Commercial Platform”, “Public Website”, “Public and Private Applications”). This Privacy Statement informs you about how we collect and use your personal information, and how you can control its use. This Privacy Statement describes the broadest potential use of personal information throughout the Sites that is consistent with the terms of this statement. However, we may make far less use of your personal information.
COLLECTION OF YOUR PERSONAL INFORMATION
We ask you to provide personal information, such as your e-mail address, first name, last name, full name, federation number, golf club, handicap, company, VAT number, or telephone number. If you choose to make a purchase or sign up for a subscription service (paid or free), we will ask for additional information, such as your credit card number and billing address, which is used to create a billing account.
In order to access some Services, you will be asked to sign in with an e-mail address or federation number, and password, which we refer to as your login credentials.
We may collect information about your interaction with the Sites. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser’s width and height. We may also use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take on the Sites. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring web site addresses.
When you receive newsletters or promotional e-mail from WHIZZGOLF, we may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with WHIZZGOLF, information collected through one service may be combined with information obtained through other services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.
Additionally, we collect geographic and timing information in order to optimize the complete game of golf.
USE OF YOUR PERSONAL INFORMATION
We collect and use your personal information to operate and improve our sites and services. These uses may include (a) providing you with more effective customer service; (b) making the Sites easier to use by eliminating the need for you to repeatedly enter the same information; (c) performing research and analysis aimed at improving the Sites and the game of golf itself; and (d) displaying content and advertising that are customized to your interests and preferences. We may also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Services may send periodic member letters that are considered part of the Service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from WHIZZGOLF and its affiliates. Personal information collected on our sites and services may be stored and processed in Belgium or any other country in which WHIZZGOLF or its affiliates, subsidiaries or service providers maintain facilities. WHIZZGOLF abides by the framework regarding the collection, use, and retention of data, as set forth by the European Union and by Belgian law.
SHARING OF YOUR PERSONAL INFORMATION
Except as described in this Privacy Statement or in our communications to you, we will not disclose your personal information outside of WHIZZGOLF and its controlled subsidiaries and affiliates without your consent.
Some of our sites and services may be co-branded and offered in conjunction with another company. If you register for or use such sites or services, both WHIZZGOLF and the other company may receive information collected in conjunction with the co-branded sites and services.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards.
We may access or disclose information about you, including the content of your communications, in order to: (i) comply with the law or respond to lawful requests or legal process; (ii) protect the rights or property of WHIZZGOLF or our customers, including the enforcement of our agreements or policies governing your use of the services; or (iii) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of WHIZZGOLF’s employees, customers or the public.
ACCESSING YOUR PERSONAL INFORMATION
If desired you may access your personal information by contacting us on the coordinates noted below. Upon your request we shall promptly correct any erroneous or omitted data regarding your personal information.
You can stop the delivery of future promotional e-mail from WHIZZGOLF sites and services by following the specific instructions in the e-mail you receive. You may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail from particular WHIZZGOLF sites or services.
SECURITY OF YOUR PERSONAL INFORMATION
WHIZZGOLF is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it using encryption, such as the Secure Socket Layer (SSL) protocol. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
COLLECTION AND USE OF CHILDREN’S PERSONAL INFORMATION
Our sites and services are intended for general audiences and do not knowingly collect any personal information from children. When a WHIZZGOLF site does collect age information, and users identify themselves as under 18, the site will either block such users from providing personal information or will seek to obtain consent from parents for the collection, use and sharing of their children’s personal information. We will not knowingly ask children under the age of 18 to provide more information than is reasonably necessary to provide our services. Please note that if you grant consent for your child to use our services, this may include such general audience communication services as e-mail, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children’s personal information. If we change this Privacy Statement in a way that expands the collection, use or disclosure of children’s personal information to which a parent has previously consented, the parent will be notified, and we will be required to obtain the parent’s additional consent. We encourage you to talk with your children about communicating with strangers and disclosing personal information online.
THE USE BY WHIZZGOLF OF GOOGLE ANALYTICS COOKIES AND CLICKY
We collect standard internet log information and details of visitor behavior patterns by using Google Analytics and Clicky cookies. We do this to find out things such as the number of visitors to the various parts of the site. This information does not identify visitors or collect any personal details. We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personal information from any source. We will make it clear when we collect personal information and will explain what we intend to use it for.
CONTROL OF COOKIES
Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the major browser providers.
USE OF WEB BEACONS
Our Web pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon. We may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information. Finally, we may work with other companies that advertise on our sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a WHIZZGOLF’s site results in a purchase or other action on the advertiser’s site.
CONTROLLING UNSOLICITED E-MAIL (“SPAM”)
WHIZZGOLF is concerned about controlling unsolicited commercial e-mail, or “spam”. We have a strict Anti-Spam Policy. WHIZZGOLF will not sell, lease or rent its e-mail subscriber lists to third parties. While WHIZZGOLF continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
CHANGES TO THIS PRIVACY STATEMENT
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how WHIZZGOLF will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how WHIZZGOLF is protecting your information.
ENFORCEMENT OF THIS PRIVACY STATEMENT
If you have questions regarding this statement, you may contact us at:
WHIZZGOLF | BELGIUM